Everything we do is focused on providing service, absolute quality to our customers and being a contributor and leader in the modern olive industry.
How do I take a sample of olive oil for testing?
When sampling your olive oil, make sure that you follow these steps:
How do I take a sample of olive fruit for testing?
When sampling your fruit, make sure that you follow these steps:
How do I take a sample of table olives for testing?
When sampling your table olives, make sure that you follow these steps:
How do I know if my sample has been received?
Upon receival of your sample, we will send you an email to confirm receipt and the tests that you have requested. If you would like to change your testing or sample information, please contact the laboratory.
When will I receive my results?
The estimated time of test completion is written on your Sample receipt.
How do I pay for testing?
All testing (unless specially arranged with the Lab) requires upfront prepayment before the results are released. Our technicians begin testing samples as soon as they are submitted. We reserve the right to withhold results until payment has been received or remittance is demonstrated. Please contact the Lab if you require special payment circumstances.
Which tests do I need?
Depending on your needs, we have designed packs to include the tests that are required for various different purposes. If you are exporting your product, please check with your distributor for exact testing requirements. If you are still unsure about which tests you need, please contact the lab and one of our friendly staff members will be more than happy to assist.
What do my results mean?
You can compare your results to the Australian Standard for Olive oils and olive-pomace oils to determine whether your product is within the limits of Australian Standard. For olive oil, comparing your results to the standard will determine whether your oil is Extra Virgin or a lower grade. If you would like a more in-depth explanation of your results, please contact the lab and one of our friendly staff members will be more than happy to assist.
What accreditations does the lab hold?
We are 17025 ISO Accredited through a2la and AOCS Approved Chemist for Olive Oil Part A, C and Panel Test.
Contact Us if you have a question, or want to find out more about our services.